NHTSA Complaint #11541557 — 2016 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11541557
Vehicle	2016 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	August 21, 2023
Date Filed	August 29, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The SVC 4WD light has come on. I cannot switch to any of the 4wd modes. I do not have the locking differential or anything, just the standard PTU that comes with the Jeep Limited. When I press the brakes when switching from park to drive or reverse, there is a clicking noise in the shifter as well. I am not sure about the safety of myself or others at the moment, as this just happened. The problem has not yet been confirmed by a dealer. No body official has yet to inspect the vehicle component. The SVC 4WD light came on intermittently for about a week, and is now on permanently.

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