NHTSA Complaint #11541496 — 2018 FORD ESCAPE

What component or system failed or malfunctioned. Flexplate cracked at 62037 It is available for inspection upon request. I have the dealer's invoice. How was your safety or the safety of others put at risk? There was a knocking noise in the motor while i was on the highway with my kids. no Warning lights. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, The dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the Wayne Ford service center. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No there was no warning lights. No symptoms.