NHTSA Complaint #11541476 — 2018 MAZDA CX-9

I noticed my 2018 mazda cx9 Sweet smell coming out of the engine.. When we were driving, a memo came up on my car screen and says please turn off vehicle as soon as possible, overheating. I was Scared That my car could have stopped in the middle of the freeway with my kids in it. My current was low. My engine was really hot and so we took it in to Mazda dealer. They diagnosed my car, and they said it had a cracked cylinder head by the exhaust manifold and because of that, it overheated my engine. This is a manufacturer problem. And it could have harmed my family. Mazda now doesn't wants to help me fix my this car, even when admitting they are fully aware of it. This happening on a freeway would have caused a major accident. There are Technical service bulletin on this case but people are Still in danger.