NHTSA Complaint #11541440 — 2022 FORD F-150

I brought this vehicle into 2 different Ford dealers to have the Recall 22C22 (wiper motor) taken care of. Both dealers said my wiper motors were not part of the affected recall parts. My wipers had stopped working one time and this was reported to both the dealers and Ford. The dealers will not fix it without Ford's permission. Ford is telling me I must take it back to a dealer to see if they will fix it. Here is the quote from Ford, "Since the vehicle is still having issues with the wiper motors not working, the dealership must assist. They need to inspect again and if they are refusing service you will need to find another dealer. I have been in touch with [XXX] , and he stated same thing you first thing you told me that it had passed inspection. If they state that current malfunction is not related to the recall, then we can still review to see how we can help. The vehicle needs to be inspected again and if they refuse, go to another dealer and we can review again." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)