NHTSA Complaint #11541373 — 2012 HYUNDAI GENESIS SERVICE BRAKES

Complaint Details

ODI Number	11541373
Vehicle	2012 HYUNDAI GENESIS
Component	SERVICE BRAKES
Date of Incident	July 12, 2023
Date Filed	August 29, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

Brakes are spongy/soft - My car has been inspected by a Hyundai dealership and an ABS control module replacement has been recommended at cost of $2901. A safety recall campaign was issued in 2012 to include "certain 2009-2012MY Genesis (BH) produced from April 30, 2008 to March 28, 2012 (Recall #114). On May 9, 2022, TSB #22-BR-001H-1 was issued. My car's VIN indicates that my car was produced March 30, 2012 and the repair under the "extended warranty" has been denied because my car was produced two days later and therefore not included in the safety recall. I have reached out to Hyundai and I have a case manager assigned to me.

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