NHTSA Complaint #11659300 — 2012 HYUNDAI GENESIS AIR BAGS

Complaint Details

ODI Number	11659300
Vehicle	2012 HYUNDAI GENESIS
Component	AIR BAGS
Date of Incident	May 2, 2025
Date Filed	May 6, 2025
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

The contact owned a 2012 Hyundai Genesis. The contact stated that while driving at an unknown speed, she collided with another vehicle on the front driver's side. No air bags deployed. BM Automotive towed the vehicle, then the vehicle was towed to her local dealership. The contact stated that she sustained head and back injuries. The contact mentioned they informed her that she sustained whiplash as well. Medical attention was required. The contact stated that a police report was filed. The vehicle was deemed a total loss. The contact mentioned that the seat belt did retract during the impact. The contact stated that the failure was not diagnosed by a dealer or independent mechanic. The manufacturer was not notified of the failure. The failure mileage was unknown.

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