NHTSA Complaint #11541368 — 2016 FORD EDGE

CAR WAS MISFIRING AND ROUGH STARTING WITH WHITE SMOKE OUT OF THE EXHAUST. TOOK IT TO MY SERVICE ADVISOR AND WAS TOLD THERE WAS ISSUE WITH THE COOLANT LEAKING INTO THE ENGINE AND THAT I WOULD NEED A NEW ENGINE. THEY USED A TEMPORARY FIX WITH A K-SEAL UNTIL WE DECIDED ON WHAT TO DO. I RECENTLY SEARCHED ABOUT THIS ISSUE ONLINE AND FOUND OUT THAT THIS LEAK COULD CAUSE THE CAR TO OVERHEAT AND CATCH FIRE WHICH IS A SIGNIFICANT SAFETY ISSUE. I ALSO FOUND OUT THAT FORD HAD A RECALL ON THIS ON ECOBOOST TYPE ENGINE WITH OTHER MODELS. I CALLED MY FORD DEALERSHIP AND FORD CUSTOMER CARE AND THEY ARE NOT SHOWING A RECALL. MY CAR IS IN GREAT SHAPE AND HAS 108,000 MILES. READING THE AMOUNT OF COMPLAINTS ONLINE ABOUT THE SAME FORD EDGE 2.0 ECOBOOST ENGINE PROBLEMS AND THE DANGER WITH THE RISK OF FIRE SHOULD BE CAUSE FOR THIS TO BE AN IMMEDIATE RECALL IN WHICH FORD SHOULD BE ACCOUNTABLE.