NHTSA Complaint #11541243 — 2018 HYUNDAI TUCSON

The contact owns a 2018 Hyundai Tucson. The contact stated while driving 35-40 MPH, the check engine warning light illuminated, and the engine made an abnormal rattling sound. Additionally, the vehicle lost motive power. The contact was able to pull to the side of the roadway. The vehicle was towed to the dealer, where it was diagnosed and determined that there was a piston failure in a cylinder which caused the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered to cover 60% of the cost for the repair. The failure mileage was approximately 131,000.