NHTSA Complaint #11540831 — 2023 JEEP WRANGLER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11540831
Vehicle 2023 JEEP WRANGLER
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

I was driving down a side street when I received several warning lights for service shifter, airbags, seatbelts as well as the engine and all gauges cutting in and out. Following that my power steering went out and I could barely steer the vehicle. I had to call roadside assistance to tow the vehicle. The following fault codes wers pulled via obdii: U0001, U0151, U0155, U017E, U0418, U1442. Each code related to a malfunction with "CAN BUS C" or what the dealership referred to as a "star connector". After further research it is apparent that this part has continued to fail on many jeep wranglers dating back to 2018 and every report I have seen the person has stated the same issue of losing power steering. My jeep is a 2023 and now needs this part replaced. Why hasn't there been a recall on these vehicles for this faulty part? Why does chrysler continue to use these faulty parts on current vehicles when they know of their failure rate? This is a serious safety issue and should have been addressed years ago. Something must be done before someone gets hurt or killed.

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