NHTSA Complaint #11540800 — 2013 DODGE GRAND CARAVAN
SEATS issue reported to NHTSA
Complaint Details
| ODI Number | 11540800 |
| Vehicle | 2013 DODGE GRAND CARAVAN |
| Component | SEATS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
The driver's seat headrest came apart like it is supposed to in the event of an accident. However, my vehicle was not in an accident; it was sitting in the driveway. The plastic tabs that hold the headrest together broke apart. It is available for inspection. If this had happened while driving, my head would have been hit and pushed forward suddenly, which could have resulted in an accident/loss of control. This has been a problem on different models, and extended warranties have been offered. However, the dealership says mine is not one of the covered vehicles.
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