NHTSA Complaint #11540443 — 2016 TOYOTA HIGHLANDER SERVICE BRAKES

Complaint Details

ODI Number	11540443
Vehicle	2016 TOYOTA HIGHLANDER
Component	SERVICE BRAKES
Date of Incident	November 19, 2022
Date Filed	August 23, 2023
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I have had problems with the brakes since I bought the vehicle new in 2016. I have the brakes checked every year and when I had problems but they never found the problem why the brakes do not work. The worse accident was on November 19, 2022 when my wife was using the car. She was in the car alone. She went to brake and the brakes did not engage, she slammed on the brakes 4 times and the car did not even slow down and she rear-ended the car in front of her. The air bags did not engage and she was injured. The brakes do not always work, I have gone through stop signs and red lights but the dealership says there is no problem.

Related Complaints for the 2016 TOYOTA HIGHLANDER

Other SERVICE BRAKES Complaints

#11628348 — December 2, 2024 — The contact owned a 2016 Toyota Highlander. The contact stated that while driving at an undisclosed low speeds on a d...

#11526729 — June 13, 2023 — brakes did not work in January 13, 2023 when backing out of driveway. Have had numerous dealership look at it multip...

#11469658 — June 16, 2022 — 2 years ago I pulled my car, that was backed into the driveway out to turn it around to face in to the garage. As I p...

#11277025 — October 30, 2019 — I'VE HAD TWO SERIOUS INCIDENTS INVOLVING THE CAR'S AUTO BRAKING SYSTEM WE BOUGHT AS PART OF A SAFETY PACKAGE. BOTH WE...

#11257590 — September 24, 2019 — BRAKES DID NOT WORK AND CAR WENT THROUGH A 4 WAY STOP SIGN. DATES WENT OUT: SEPTEMBER 2019, OCTOBER 2019. BRAKES F...

Recent Complaints for the 2016 TOYOTA HIGHLANDER

#11719673 — STEERING — February 22, 2026 — Steering column can become worn prematurely causing loose steering and possibly loose control

#11715980 — STEERING — February 5, 2026 — I was on Hwy 27 headed south bound at Bellecita Rd in Davenpoerrt, Fl. This is a busy four way intersection. I moved ...

#11712269 — POWER TRAIN — January 20, 2026 — I was driving on a 2-lane road early in the morning with light snowfall. There was about 1" of snow on the road, wit...

#11712269 — WHEELS — January 20, 2026 — I was driving on a 2-lane road early in the morning with light snowfall. There was about 1" of snow on the road, wit...

#11700493 — TIRES — November 20, 2025 — **Nature of Safety Defect Within 13,000 miles of normal mixed highway and light off-road use on a Toyota Highland, on...