NHTSA Complaint #11540345 — 2016 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11540345
Vehicle 2016 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WY

Consumer Description

Well, the car check engine light started flashing and my entire car started shaking, my coolant levels went from in between the max and min line to super below the minimum line, from what I've gathered there has been a major issue with your engine manufacturing for Ford Edges in 2015-2018 where the head gasket was not designed or manufactured correctly, thereby allowing coolant to leak out damaging the engine. it seems that several people have been running into this issue and nothing has been done about it, and your dealerships are charging to have the long block or flat out the entire engine replaced having customers pay out of their own pocket to fix a known issue your cars have been having for years when, having the issue leading to the car effectively being totaled should be repaired and covered by Ford via a recall due to the gravity of the issue itself, and the issue being caused from the manufacturer themselves. I've taken my car to several mechanics, and they all said the same thing about this problem with coolant getting into the cylinders and make the car completely useless. I had a cylinder 4 misfire at the beginning of this year and assumed it was the spark plugs so I replaced them all, and then the check engine light came on again and it said the same problem, so I took I into a mechanic and they told me about the coolant problem in June, and that it could be an issue I deal with and that they had seen that alot. But my car has been flashing for the last couple days I believe on August 20th.

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