NHTSA Complaint #11540274 — 2015 FORD EXPLORER

The contact owns a 2015 Ford Explorer. The contact stated while driving approximately 53 MPH, there was an abnormal booming sound detected. The contact noticed that the windshield panels had detached from the driver’s and passenger’s side. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and a complaint was filed, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 61,711.