NHTSA Complaint #11540244 — 2016 JEEP CHEROKEE
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11540244 |
| Vehicle | 2016 JEEP CHEROKEE |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
The service 4WD light has come on and I have no AWD or 4WD so I took my jeep to Merlins to get diagnosed. They reported back to me that code C14A7-97 PTU Motor came up. They also told me that it is a safety recall and to take it to Jeep to have repaired. I have called 4 Jeep dealers and they have all told me that I do not have any open safety recalls and it will cost between 3 to 6k to repair. I have goggled the code and my Jeep does fall within the years of the recall and they have extended the recall. Merlins gave me the screen shots of the code and the safety recall and my Jeep should be included it it. I only have 61k miles on my jeep. I want to get my Jeep added to the recall or added as an independent recall.
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