NHTSA Complaint #11540023 — 2018 NISSAN ROGUE

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11540023
Vehicle 2018 NISSAN ROGUE
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The first time I was just pulling out of my driveway and my car, made this grinding noise and forced to stop and the braking system light came on. The second time we were going 30 to 45 miles an hour and the same thing happened made that grinding noise came to a stop that time was definitely more harder because we’re going faster. I brought this to the attention of Nissan in Bayshore, and supposedly they checked a couple of things and said nope everything’s fine and like I said that was the first time and the second time they said the same exact thing that there could be some thing that triggered it. No I don’t think so. I think that there’s something wrong with the system because things like that just don’t happen both days that this happened to me it was a clear day one was daytime one was night time , so there was nothing near me. Nothing in the way. This could’ve been really serious if I was going faster. I think that they should be addressed because obviously they are not taking it. Seriously you see all of the complaints why is this not being looked into more the second time when we were going faster, and I told Nissan this it actually hurt me , my neck was killing me for a week. This should be taken very seriously because if somebody is driving faster and that happens or if somebody is a new driver and that happens and they can seriously hurt themselves or others because it comes out of nowhere n is very scary. FYI- I had to put in a fake date of when it happened to move forward on the form. I’m unsure of the two dates but my car was brought into The Nissan dealership in bayshore for the problem n there is documentation there with the dates.

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