NHTSA Complaint #11539853 — 2018 RAM 2500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11539853 |
| Vehicle | 2018 RAM 2500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
My ABS and Traction control lights activated visually and with audible alarms. I brought it to the dealer. It only has 23,000 miles on it with a manufacturer extended warranty. The dealer told me that the ABS pump motor control as well as the HCU has failed and need to be replaced. They also told me that the parts are not going to be available until the EARLIEST February of 2024. The vehicle is not safe to drive without these safety systems working especially towing. They told me the parts are under Engineering review. They suggested I park the vehicle until parts are available. NOT ACCEPTABLE!!! I have looked at owner forums and this issue is common and needs to be addressed by NHTSA and the vehicles recalled due to safety.
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