NHTSA Complaint #11539643 — 2021 KIA SORENTO

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11539643
Vehicle	2021 KIA SORENTO
Component	STRUCTURE:BODY
Date of Incident	August 11, 2023
Date Filed	August 20, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

My Kia Sorento has the Nightfall trim package on it and currently has 13K miles. The paint on the trim around the windows has started to come off, sort of looking like acid rain effect. The dealership said this is not covered as it is an environmental and wash problem. We live in Hawaii. However, this is a widespread issue with Nightfall trim packages on Kia vehicles all around. I believe it is a manufacturing defect. Even if it is a wash or environmental problem, there was no warning when buying it could happen

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