NHTSA Complaint #11539626 — 2019 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11539626
Vehicle	2019 FORD ESCAPE
Component	ENGINE
Date of Incident	August 19, 2023
Date Filed	August 20, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

My engine has randomly shut off in the middle of driving. I have taken it to the dealership to be serviced two times. The first time they thought they fixed the issue. But it didn’t work. The second time they couldn’t find anything wrong. Our safety is 100% at risk as it happens in the middle of driving. I have a one and two year old who have been in the car every time it has happened. We have luckily been able to get off the highway each time, but I drive across a 25 minute bridge twice a day to work and back home with my children..across water! My service light has only come on the time they were able to fix something, which again did not fix the problem. But I do get the same message each time on my dashboard that says auto start stop needs to be restarted manually.

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