NHTSA Complaint #11539623 — 2016 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11539623
Vehicle 2016 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

My check engine light came on as my car started rough and white smoke was coming out of the engine and tailpipes. I immediately shut the car off and had it towed to Dahl Ford. I got a call later that morning that I needed an entire new engine due to a defective coolant design that caused the coolant to leak down on the engine and could start the engine on fire. I have 65,000 miles on this vehicle and have had all service completed by Dahl Ford which has only been oil changes. Dahl Ford had me call Ford Motor in Detroit because they have had so many engines with this coolant defective designed engine that can start a fire in the engine. They said Ford put out a TSB #22-2229 in June 2022 but has not done a recall and told me to report this to NHTSA. New engine replacement cost $6800.00 which I had to replace.

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