NHTSA Complaint #11539547 — 2020 RAM 2500 STRUCTURE:BODY

Complaint Details

ODI Number	11539547
Vehicle	2020 RAM 2500
Component	STRUCTURE:BODY
Date of Incident	August 18, 2023
Date Filed	August 19, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I was making a left turn and something under my feet or floorboard a loud crack. then as i completed the turn there was a continue cracking sound until I stop. I looked for a problem, finding nothing obvious. As I drove off there was a noticeable knocking sound. Did not notice and different in the driving except a slight drift to the left, there is more knocking on rough roads. My 2020 Ram 2500 truck has only 18946 miles driven. I purchased the truck new, have had several of the recalls taken care of. I live in north Texas as of now 38 days temp over 100F. On a web site there are several others with the same problem and several fixes some have worked others not.

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