NHTSA Complaint #11539347 — 2011 FORD EXPLORER
POWER TRAIN:TRANSMISSION CASE/HOUSING issue reported to NHTSA
Complaint Details
| ODI Number | 11539347 |
| Vehicle | 2011 FORD EXPLORER |
| Component | POWER TRAIN:TRANSMISSION CASE/HOUSING |
| Date of Incident | |
| Date Filed | |
| Mileage | 120,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IA |
Consumer Description
The contact owns a 2011 Ford Explorer. The contact stated that on five different occasions while driving at various speeds, the power steering warning light illuminated, and the steering wheel became firm, making it difficult to steer the vehicle. The contact stated that on one occasion, the vehicle was towed to a dealer where the contact was informed that the power steering gear needed to be replaced. The vehicle was repaired; however, the failure recurred a week later. The manufacture was notified of the failure. The failure mileage was approximately 120,000.
Related Complaints for the 2011 FORD EXPLORER
Recent Complaints for the 2011 FORD EXPLORER
#11717906
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
During a red-light, as I was coming to a stop, the vehicle gave the warning saying “service power-steering now” and “...
#11717906
POWER TRAIN
During a red-light, as I was coming to a stop, the vehicle gave the warning saying “service power-steering now” and “...
#11715978
STEERING
The contact owns a 2011 Ford Explorer. The contact stated that while driving at various speeds, the steering wheel wa...
#11710555
POWER TRAIN
The wheel locks in low speeds. It does not happen often, maybe about 3 times per year. I have brought this up to For...
#11708272
STEERING
The contact owns a 2011 Ford Explorer. The contact stated that while driving approximately 15 MPH, the power steering...