NHTSA Complaint #11538839 — 2023 RAM 1500
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11538839 |
| Vehicle | 2023 RAM 1500 |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KY |
Consumer Description
Tailgate latch failed. Tailgate opened while driving on two separate occasions. As of this submission my vehicle has less than 3,000 miles. After the second failure I took the vehicle to the dealership. They ran diagnostics and confirmed an issue with the tailgate latch. I am working with the dealership and hopefully will have the repairs covered under warranty. Diagnostic report attached. The incident date covers the second failure. I am reporting this issue due the fact it is a known issue and has been the subject of recalls for model years through 2022.
Related Complaints for the 2023 RAM 1500
Other STRUCTURE:BODY Complaints
#11696976
Sun visor fell off while driving a 2nd time, the first times was repaired under warranty at about 5k miles A quick g...
#11685482
Truck sways alot with high winds.
#11663204
Tailgate unlatched one its own when I was backing up. It dropped and struck another vehicles bumper. Tailgate is smas...
#11629115
On multiple occasions, my tailgate has opened while driving causing a loss of cargo.
#11628485
While driving on a busy highway, facing early morning sun, I lowered the driver side sun visor to help keep the sun o...
Recent Complaints for the 2023 RAM 1500
#11715368
UNKNOWN OR OTHER
2023-2025 dodge rams and promasters 20,000miles to 70,000 miles my truck has 69,432 miles dash boards are getting so...
#11715004
BACK OVER PREVENTION: WARNINGS
My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” ...
#11715004
FORWARD COLLISION AVOIDANCE: WARNINGS
My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” ...
#11714893
FUEL/PROPULSION SYSTEM
THE AUTO START STOP HAS MALFUNCTIONED 3 TIMES IN THE LAST MONTH WHEN THIS HAPPENS THE WHOLE TRUCK GOES INTO STOP MODE...
#11715004
UNKNOWN OR OTHER
My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” ...