NHTSA Complaint #11538597 — 2009 MERCURY MARINER

About 3 months ago, my power steering started to fail. After researching to find out the problem, we learned that my car does not have a power steering pump, as it is electronic. I learned that my car had a recall from Ford pertaining to the power steering failing. I called Ford and they told me that my car was part of the recall and was "fixed" in 2015. A month ago I took it to a Ford dealership to have them do a diagnostic on my car and they informed me that it was my power steering torque sensor, which I already knew this by researching the issue. The issue now lies in the fact that the part is on back order and there is no available date. I believe that Ford should have replaced the parts needed instead of doing a "bandaid fix" by doing a software update, which they knew would not be the fix to the problem. Ford got away with not fixing something that is very dangerous to those who drive the Mercury Mariners. Mine is an 2009 and it is now dangerous on the highways to drive. I would like to add that while driving my car now with this issue, my battery light comes on, which is also a known issue to Ford.