NHTSA Complaint #11626078 — 2009 MERCURY MARINER

This is an update to the complaint from June- Because I have to compensate manually for the electric power steering, I’ve aggravated upper back injuries and strained hip muscles I incurred from work. I have to attend physical therapy for those injuries now, but it’s useless if my only mode of transportation prolongs my recovery.—— My 2009 Mercury Mariner’s steering wheel started locking up 3 months ago, and it’s hard to get the steering wheel and the tires to agree on one direction. I looked up the make and model to see if there was a safety recall for it and there was, but my VIN wasn’t included in the recall campaign, even though it fits the criteria exactly. ///Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.