NHTSA Complaint #11538398 — 2021 VOLKSWAGEN ARTEON
FORWARD COLLISION AVOIDANCE: WARNINGS issue reported to NHTSA
Complaint Details
| ODI Number | 11538398 |
| Vehicle | 2021 VOLKSWAGEN ARTEON |
| Component | FORWARD COLLISION AVOIDANCE: WARNINGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MT |
Consumer Description
In differing lighting conditions, the forward-looking sensor that controls my frontal assist becomes disabled. The system automatically retests itself occasionally, and sometimes straightens itself out but on other occasions, it just makes a bell sound, and reminds me that my frontal assist is not available at this time. I have brought this to the attention of my Volkswagen dealer in Kalispell Montana on multiple occasions and they have yet to fix the issue. The front glass or windscreen has been replaced two times and neither time were they able to correct the issue.
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