2021 VOLKSWAGEN ARTEON Forward Collision Avoidance Warnings Problems

2 NHTSA complaints on file

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Forward Collision Avoidance Warnings Issues in the 2021 VOLKSWAGEN ARTEON

2 forward collision avoidance warnings complaints have been filed with NHTSA for the 2021 VOLKSWAGEN ARTEON. Of these, 1 involved a crash, 1 involved a fire, and 0 resulted in injury.

2
Complaints
1
Crashes
1
Fires
0
Injuries
0
Deaths

All Forward Collision Avoidance Warnings Complaints

#11538398 |
In differing lighting conditions, the forward-looking sensor that controls my frontal assist becomes disabled. The system automatically retests itself occasionally, and sometimes straightens itself out but on other occasions, it just makes a bell sound, and reminds me that my frontal assist is not available at this time. I have brought this to the attention of my Volkswagen dealer in Kalispell Montana on multiple occasions and they have yet to fix the issue. The front glass or windscreen has been replaced two times and neither time were they able to correct the issue.
#11473544 | Crash Fire
Auto ran into a slow moving car at the top of a hill. Minor damage to other car. Fire started on the arteon and then totalled the car. This could have caused death. Car was inspected by insurance company and they determined the car to be a total loss. No other analysis has been completed. No warning lamps or message or symptoms of problems existed before.
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