NHTSA Complaint #11537736 — 2017 TOYOTA RAV4

AIR BAGS issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11537736
Vehicle 2017 TOYOTA RAV4
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State MA

Consumer Description

Side Airbag failure: (all air bags didn't deploy) As I was making a left hand turn, My vehicle was hit in my drivers rear quarter, just behind the gas cap. The impact spun the car over 90 degrees, causing me to hit the left side of my head against the side drivers window, causing a concussion and cervical strain. No airbags in the vehicle were deployed, yet the car was totaled. The car that hit me was traveling at a high rate of speed and the impact totally destroyed that vehicles front end displacing the engine. In my opinion the airbags malfunctioned due to the water damage caused by the rail leaks common to that vehicle (which I had the dealer fix previously). If the airbag in question was operational I would not have hit my head. (yes, I was wearing my seatbelt.)

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