NHTSA Complaint #11532765 — 2017 TOYOTA RAV4

AIR BAGS issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number	11532765
Vehicle	2017 TOYOTA RAV4
Component	AIR BAGS
Date of Incident	October 22, 2019
Date Filed	July 17, 2023
Mileage	48,408 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

The contact owns a 2017 Toyota Rav4. The contact stated while driving 65 MPH, the contact struck a sign on the side of the road causing front-end damages to the vehicle and the air bags did not deploy. The contact suffered a major injury to the chest from the seat belt and back pains where she was taken to the hospital and had to seek physical therapy. A police report was not filed. The vehicle was towed to the dealer that stated that the damages were not severe for the air bags senor to deploy. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 48,408.

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