NHTSA Complaint #11537641 — 2020 FORD ESCAPE STRUCTURE

Complaint Details

ODI Number	11537641
Vehicle	2020 FORD ESCAPE
Component	STRUCTURE
Date of Incident	July 15, 2023
Date Filed	August 10, 2023
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

The contact owns a 2020 Ford Escape. The contact stated that while attempting to exit the vehicle from the driver's side, the door made an abnormal sound and was difficult to open. The vehicle was taken to the dealer, who determined a structural failure of the door well. The vehicle was not repaired. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 56,000.

Related Complaints for the 2020 FORD ESCAPE

Other STRUCTURE Complaints

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#11685723 — September 8, 2025 — The contact owns a 2020 Ford Escape. The contact stated that after long-distance driving, there was water dripping fr...

#11678177 — August 4, 2025 — The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed and opening the su...

#11656040 — April 22, 2025 — See attached document for complaint.

Recent Complaints for the 2020 FORD ESCAPE

#11719432 — UNKNOWN OR OTHER — February 20, 2026 — Drivers side door is popping/cracking. Upon reasearching I found numerous others complaing of the same problem

#11719042 — ELECTRICAL SYSTEM — February 19, 2026 — For months, I have had restraints indicator lamp warning, specifically for the driver seatbelt buckle sensor circuit,...

#11719042 — SEAT BELTS — February 19, 2026 — For months, I have had restraints indicator lamp warning, specifically for the driver seatbelt buckle sensor circuit,...

#11718693 — ENGINE — February 18, 2026 — Turbo failed due to oil lines clogged. Failed again after repair two weeks later on highway almost causing a collision.

#11718804 — ENGINE — February 18, 2026 — I have had 22 recalls to date on this vehicle and received 1 recall notice. Engine light comes on alot, makes noises ...