NHTSA Complaint #11537271 — 2020 NISSAN PATHFINDER

The contact owns a 2020 Nissan Pathfinder. The contact stated while parked in the driveway, the key fob was left in the cupholder, and the contact went to unlock the vehicle, and all the doors were inadvertently locked. The Police were called to assist in unlocking the vehicle. The vehicle was taken to the dealer where the battery and the key fob were replaced. After the battery and key fob were replaced, the failure reoccurred again with the key fob in the purse of the contact’s wife on the passenger’s seat. The contact stated that his daughter was inside the vehicle at the time and was able to unlock the door from inside the vehicle. The contact stated that his wife pushed the button to unlock the doors and all the doors locked. The manufacturer was made aware of the failure and informed the contact that the vehicle could not be diagnosed. The failure mileage was unknown.