NHTSA Complaint #11536994 — 2017 HYUNDAI ELANTRA

While driving the vehicle it will start shaking. This has happened at different times and speeds so it I am unsure what the cause is. The check engine light will also come on. The shaking is very concerning and scary. The first time it happened I immediately pulled over and turned the car off. When I turned the car back on the problem was gone. When it happened again at a later date, I made an appointment to see a mechanic. The Hyundai dealership mechanic was not able to find the problem since the error code was not there when the card had been turned off and turned back on. They could not trigger the issue either. Even though they could not find the exact problem with the car they charged me over $700 to 'fix' what they *thought* was causing the problem. They said if the problem occurred again to return the car. The problem did occur again and this time I took a video of the check engine light. The check engine light and shaking stopped while driving and not me turning the car off this most recent time. I made an appointment to go back to the Hyundai dealership mechanic and they asked me "are you sure it's the check engine light that comes on." This was very frustrating, and I felt that they were gaslighting me as a female at their dealership since they could not find an issue with the car. I showed the video to the mechanic and he said, "oh yes that is the check engine light." Once again they could not figure out the issue or trigger the shaking. They said if it happens again to drive straight to the Hyundai dealership and sent me on my way.