NHTSA Complaint #11536889 — 2018 FORD ECOSPORT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11536889
Vehicle	2018 FORD ECOSPORT
Component	ENGINE
Date of Incident	January 15, 2023
Date Filed	August 7, 2023
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

The contact owns a 2018 Ford Ecosport. The contact stated that there was a loud abnormal sound coming from the vehicle at start up. There was no warning light illuminated. The vehicle was taken to the dealer where it was discovered that there was coolant intrusion into the engine and there were metal shavings inside the oil pan. The engine was replaced under warranty. Since the initial failure, the engine had failed twice with the check engine warning light illuminated. The vehicle was towed to the dealer after one of the failures. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 70,000. The VIN was unavailable.

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