NHTSA Complaint #11536577 — 2019 HONDA ODYSSEY

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11536577
Vehicle 2019 HONDA ODYSSEY
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

The original tires on this car needed to be changed around 20k miles. I asked the dealer to align it in 2021 after getting new tires. I barely put 8k miles per year on this minivan. Recently when I went for a rotation I was told that they are wearing unevenly. I went to get an alignment and was told that the rear driver Camber was out of spec and the rear passenger toe was out of spec. The problem is that you are unable to make those adjustments on the rear. This means that it came like this out of the factory and is rapidly wearing tires on the vehicles. I did a search online and found other people from 2019 model years who experience this issue. I had the knuckle on the passenger side replaced for $900. But then found out about the drivers side toe being out of spec. I find this abominable that the car came from the factory out of spec in the steering/suspension. There's no way i could have hit something hard enough to knock it out of spec without there being other damage to the car. I would like honda to reimburse me the cost and to fix the steering knuckle for the rear drivers side. I also would like a safety notice issued to people that their tires may wear rapidly due to inability to adjust camber/toe on the rear. I only noticed now when i go to get the tires aligned. Its been 5 years i had the car.

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