NHTSA Complaint #11536551 — 2022 FORD EXPLORER

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA

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Complaint Details

ODI Number	11536551
Vehicle	2022 FORD EXPLORER
Component	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of Incident	May 15, 2023
Date Filed	August 4, 2023
Mileage	5,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The contact owns a 2022 Ford Explorer. The contact stated that while reversing, the backup camera was slow to respond. The screen displayed an image of the vehicle. Additionally, there was an extreme amount of air entering the vehicle from the door seals. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure, but the vehicle was not diagnosed or repaired. The dealer referred the contact to the manufacturer. The manufacturer was notified of the failure and referred her to the NHTSA Hotline. The failure mileage was approximately 5,100.

Related Complaints for the 2022 FORD EXPLORER

Other BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Complaints

#11533334 — July 19, 2023 — When going from Drive to Reverse, the car will delay for 30 seconds to a minute and display a white vehicle screen. I...

#11529586 — June 29, 2023 — The contact owns a 2022 Ford Explorer. The contact stated that while reversing, the vehicle was shaking and slow to r...

#11523071 — May 21, 2023 — Vehicle is as purchases brand new in august 2022. After a few months when engaging reverse, there is a lag time of 3-...

#11504384 — January 30, 2023 — In late October, 2022, when reversing in my driveway, I hit a tree. The rear camera alert system did not notify me ...

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