NHTSA Complaint #11535689 — 2022 SUBARU OUTBACK

8/1/23 - the Electronic center console display as well as the display behind the steering wheel continually fails. The center console controls all electronics such as defroster, heater, and of the advance safety features. The display behind the steering wheel controls the odometer, speed etc. The inability to control any vehicle functions is a huge safety risk. For example, the defroster can not be accessed not controlled. If you had an immediate need for this, you would have to stop driving immediately. No advanced safety features can be accessed, you have no idea of your speed, the list goes on. We have brought the car in twice and had a software update but the problem persists. We left the car for a week and were told it was fine but the next day the issue persisted. The display screen will come and go which is completely unacceptable from a safety standpoint. The Subaru forums seem to indicate this is a widespread problem that Subaru has yet to address or come up with a viable solution. We have the records to back up all of these assertions as well as video of the failures of the display screen once returned to us.