NHTSA Complaint #11535608 — 2020 KIA SOUL ENGINE

Complaint Details

ODI Number	11535608
Vehicle	2020 KIA SOUL
Component	ENGINE
Date of Incident	July 31, 2023
Date Filed	July 31, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I had a noise for 2 days when I made right turns. Then my check engine light came on July 30 2023. On July 31 2023 I went to where I received the car from which was century 3 Chevrolet and they told me to go across the street to century 3 kia. I went there told them the problem. I was told they couldn't do nothing for me till September 2023. Mind you the check engine light is on. I asked would I be fine to drive it he says yeah. 30 minutes later my car start to jerk then it cut off. I restarted it it jerked then drove a little before it completely just cuts off and starts drifting backwards I was still in drive it wouldn't restart I put it in park.

Related Complaints for the 2020 KIA SOUL

Other ENGINE Complaints

#11718557 — February 17, 2026 — I believe my car has been burning oil. The oil was empty at our last oil change only about 60,000 miles on car and we...

#11718252 — February 16, 2026 — My car suddenly cut off while I'm driving putting me and others at risk in traffic and then my mechanic confirmed tha...

#11716026 — February 5, 2026 — My car is burning oil and showing signs of blow-by. I suspect it is due to the faulty piston rings that prompted your...

#11714287 — January 29, 2026 — I purchased my 2020 Kia Soul GT-Line brand new in October 2019. The vehicle was later subject to a Kia oil piston ri...

#11711959 — January 19, 2026 — My 2020 Kia Soul has around 135,000 miles on it. When accelerating it sounded like a rod or piston was coming through...

Recent Complaints for the 2020 KIA SOUL

#11713543 — AIR BAGS — January 27, 2026 — Immediately after purchase, the Passenger Airbag warning light illuminated. An authorized Kia dealer confirmed that t...

#11712729 — UNKNOWN OR OTHER — January 22, 2026 — My 2020 Kia Soul is suffering catastrophic engine failure from a known safety recall defect involving the piston oil ...

#11712220 — UNKNOWN OR OTHER — January 20, 2026 — Mapping system will not update. Vehicle is dangerous.

#11709854 — ENGINE AND ENGINE COOLING — January 9, 2026 — The contact owns a 2020 Kia Soul. The contact stated that the vehicle indicated that the oil level was low. The vehic...

#11707385 — FUEL/PROPULSION SYSTEM — December 28, 2025 — The problems with the KIa Sol began with the "check engine" light continuously coming on in January of 2025. Took it ...