NHTSA Complaint #11535552 — 2021 JEEP GRAND CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11535552
Vehicle	2021 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	July 31, 2023
Date Filed	July 31, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

While driving at highway speed the motor shut down without any warning. I was in the center lane of traffic and had no acceleration, no power steering, nothing the vehicle went dead in highway traffic at highway speeds. I had to coast and get over several lanes and on to the shoulder. Vehicle came to a stop on a narrow shoulder with speeding vehicles and 18 wheelers whizzing by. I had to cal 911 and get police to help so I wouldn't get rear ended. Had to wait on shoulder for an hour to get a tow to safety. The vehicle never restarted, and the transmission was locked in park. The vehicle is now at the jeep dealership to see what happened. I just read on line that Jeep Grand Cherokees have this problem and Jeep is not doing anything to repair. Please advise me on how to proceed with this. I have been driving for 50 years, and today was the scariest day of my life I thought we were going to die in a pile up. Doug savage

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