NHTSA Complaint #11535287 — 2013 VOLKSWAGEN JETTA

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11535287
Vehicle 2013 VOLKSWAGEN JETTA
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

The key will either get stuck in the ignition while the car is on, or it will occasionally not turn at all. Both of which have left me or others borrowing my car stranded. Has taken up to 2 hours of jiggling the key and finally turning to the on or off position. Some shops are saying the ignition cylinder, others the switch, and others the steering lock but this seems to be a very common complaint online from Volkswagens in this age range. It could seriously harm someone if they were unable to start their car in an emergency situation due to the key not turning.

Related Complaints for the 2013 VOLKSWAGEN JETTA

Other UNKNOWN OR OTHER Complaints

#11703821 I am submitting this complaint regarding Safety Recall 34J6, which is listed as INCOMPLETE for my 2013 Volkswagen Jet...
#11684135 The key will not come out of the ignition
#11591364 My son was driving home when failure lights came on. I told him to take it to the nearest VW dealer, which he did: Ty...
#11590597 I am Filing a complaint against Volkswagen group of America, I called they for assistants in fixing an issue with one...
#11590437 Ignition switch stuck, and would not allow key to fully be inserted causing the cylinder to freeze and not turn on or...

Recent Complaints for the 2013 VOLKSWAGEN JETTA

#11715859 TIRES:TREAD/BELT Tire size 205/50R17 Tire belt broke without warning and caused a large bubble in the side of my tire. Tire was out of...
#11703821 POWER TRAIN I am submitting this complaint regarding Safety Recall 34J6, which is listed as INCOMPLETE for my 2013 Volkswagen Jet...
#11702517 POWER TRAIN While driving the vehicle at about 20mph about a week ago, the check hybrid light began flashing. After stopping and...
#11691807 AIR BAGS I discovered that my 2013 Volkswagen Jetta has a completely nonfunctional airbag system. On 8/23/23- airbag warning l...
#11689309 ENGINE Hairline crack developed in the accumulator housing of the transmission (mechatronic unit), leaking and leading to in...
Check any vehicle history by VIN - Free vehicle history report