NHTSA Complaint #11590437 — 2013 VOLKSWAGEN JETTA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11590437
Vehicle 2013 VOLKSWAGEN JETTA
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

Ignition switch stuck, and would not allow key to fully be inserted causing the cylinder to freeze and not turn on or if able to turn on not be able to turn off. I took it to the dealer to repair. They quoted me but refuse to provide a key with the new ignition system and are trying to price gouge me into buying a key that should have been provided with the new system.

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