NHTSA Complaint #11689309 — 2013 VOLKSWAGEN JETTA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11689309
Vehicle 2013 VOLKSWAGEN JETTA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

Hairline crack developed in the accumulator housing of the transmission (mechatronic unit), leaking and leading to insufficient transmission oil pressure. There is loss of power to the wheels. Was never notified and on last inspection they told me it was my fault. Recall code 34J6. The only thing the service department did was update the software, the issue was that before the update it was already damaged and they refused to replace the “MECHATRONICS UNIT” The car is not drive able, and is just sitting in my drive way.

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