NHTSA Complaint #11535039 — 2021 TESLA MODEL 3

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11535039
Vehicle	2021 TESLA MODEL 3
Component	UNKNOWN OR OTHER
Date of Incident	July 3, 2023
Date Filed	July 28, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

My car has a Homelink that will automatically open the garage door when approaching the door. Unfortunately, if the garage door is already open, this will unexpectedly close the door with no warning. This has resulted in damage to the trunk lid of another can that was parked in the garage with the trunk open. It is a dangerous situation for the door to close when others near the door are not warned or something in the path of the closing door. The Homelink does show the status of the door (open or closed) so it would be easy to not close the door if it was already open. When the Homelink is used to remotely close the door, it has a delay and will flash the lights before the door is closed to warn people who are in the way. This is an easy fix and I hope something can be done. Other Tesla owners have had the same problem.

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