NHTSA Complaint #11534970 — 2018 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11534970
Vehicle	2018 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	July 28, 2023
Date Filed	July 28, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I believe the shifter bezel is faulty. When pulling out of my drive way backwards a service shifter light came on and caused me to get stuck sideways and having multiple cars nearly tbone be because the hazard lights wouldn’t turn on after. I can’t even drive because of this incident I don’t feel safe in this jeep!!! I called jeep in Elk Grove California and they never heard of it, however I’ve found over 500 issues on Reddit and other forum sites of people having the same issue but more at 16,000 miles! No because I don’t have the money to fix their faulty product. The light “service shifter” appeared right when I put it into drive then everything went to [XXX].

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