NHTSA Complaint #11534898 — 2018 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11534898
Vehicle 2018 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

My check engine light has come on and was first diagnosed as a crank shaft tube that needed to be replaced. That was done 6/19 and I paid $411.29 for the repair. I had to bring the car back today because the check engine light came on again. I received a voice mail stating that the same error code came up, but inspection shows the crank shaft tube with no problems. The voice mail said it’s most likely an evap problem, but it’s hard to find. I was asked if I wanted to drive the car until I have “drive ability issues”. According to vehicle history.com this is a known issue for this model and Ford refuses to issue a recall and this issue may result in the need for a complete engine replacement. I shouldn’t be asked to drive a vehicle that has a leak that could cause the engine to break or blow up, until I have drive ability issues risking my safety. The car already had a burning smell as I was driving it to the dealership. I am asking for your assistance in getting Ford to do the right thing for myself and everyone else who has this make and model of vehicle. Please let me know how I can send you the voice mail. Thank you.

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