NHTSA Complaint #11534778 — 2014 JEEP GRAND CHEROKEE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11534778
Vehicle	2014 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	July 23, 2023
Date Filed	July 27, 2023
Mileage	176,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle suddenly shifted into neutral and lost motive power. The contact received Police assistance when the vehicle failed to immediately restart. The contact was then able to pull the vehicle to the shoulder of the roadway. The transmission and check engine warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure due to a lack of power. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control) for which the VIN was included. The manufacturer was not notified of the failure. The failure mileage was 176,000.

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