NHTSA Complaint #11534770 — 2016 VOLKSWAGEN BEETLE

The contact owns a 2016 Volkswagen Beetle. The contact received notification of the NHTSA Campaign Number: 22V945000 (Air Bags) however, parts to do the recall repair were not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that the TPMS warning light and the air bag warning light were intermittently illuminated. The contact then stated that on two separate occasions while driving at approximately 35-40 MPH, the vehicle inadvertently jerked and veered to the left or right side of the road. The contact also stated that on multiple occasions while driving at undisclosed speeds, the vehicle drove over a bump in the roadway and started shuddering. The vehicle was taken to the dealer where it was diagnosed that the front passenger’s side lower ball joint failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 60,000. VIN tool confirms parts not available.