NHTSA Complaint #11697790 — 2016 VOLKSWAGEN BEETLE

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11697790
Vehicle 2016 VOLKSWAGEN BEETLE
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

On October 21st I had a recall performed at Evansville D- Patrick for a 37M2 shift lever micro switch. Today Nov 5th I was leaving work, pulling out of the drive onto highway and once I got on the road the car lost motion and just rolled. Barely made it across the highway. I got across the street into another lot. Turned car off and back on. You can hear the throttle but tires would not move. It would not go into any gear. It wouldn’t even go into park. It would roll no matter what the gear shifter was in. The work they did was in the gear shifter. So whatever work they performed was not done right. The sensor was bad they installed possibly or they didn’t connect the linkage or cables of some sort back I’m thinking. To have that recall done then have an issue with it that has to do with going into park is very odd. Especially to have an issue like that after having the appointment so close. I plan to have it towed to dealership but they are already trying to say it’s not something they did. Everything I’ve looked at with the recall correlates with the gear shifter which is what I had issues with today. The car can not move and I barely made it across the road before a semi came. They should definitely be held accountable for covering the cost of repairs or fixing the recall correctly.

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