NHTSA Complaint #11534587 — 2021 CHRYSLER PACIFICA

In May when I was traveling to the airport, my 2021 Pacifica Hybrid dash suddenly gave a warning that my engine was going to stop and I should pull over. I did pull over and turned off car. I waited for 30-60 seconds and restarted car and continued the few miles to airport so I could catch my flight while check engine light was on. I called dealership and made an appointment for when I returned. The same scenario with message and resultant engine light happened on my way home. When I took the vehicle in I was told it was a software update and they did that and returned the vehicle. Two days later I had just gotten on the interstate, 1/2-1 mile from the entrance, I was going 70+ mph when the light came on and I had to manuever 3 lanes of high speed traffic to get to the shoulder. I called immediately the dealership because I had to get to my location within a short time frame. I drove the vehicle back and got a loaner. They did more in depth and decided a transmission assembly was the fix. A month later the part came in and they did the work and when I went to pick up the car, the shop hand had trouble getting the car from service lot to the service counter. The same issue as before. They have confirred with the factory and decided a different transmission assembly should be installed. I am waiting for the parts and installation to be done. I have no faith that they even know what is wrong or know how to fix it. I see others have had similar issues.