NHTSA Complaint #11534444 — 2019 HONDA ODYSSEY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11534444
Vehicle	2019 HONDA ODYSSEY
Component	STRUCTURE:BODY
Date of Incident	July 25, 2023
Date Filed	July 25, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

THE DOOR OF MY 2019 HONDA ODYSSEY HAS MALFUNCTIONED SINCE I PURCHASED THE VEHICLE. UPON OPENING THE DOOR, IT IMMEDIATELY CLOSES WHEN ON AN INCLINE OR DECLINE AND WILL NOT STOP EVEN WHEN A CHILD IS IN THE WAY. THIS IS A HUGE SAFETY CONCERN AS I OFTEN PICK MY CHILDREN UP FROM SCHOOL OR CAMP ON A SLIGHT HILL AND WHEN THE TEACHER/COUNSELOR PUTS THEM IN THE CAR, THE DOOR CLOSES ON MY CHILD. I ALSO HAVE DIFFICULTY CLOSING THE DOOR WHEN ON ANY TYPE OF HILL. I HAVE SEVERAL VIDEOS OF THE ISSUE. HONDA SAID THEY ARE UNABLE TO FIX THE ISSUE AND THAT THE SLIDING DOOR WAS ONLY DESIGNED TO WORK ON FLAT SURFACES, WHICH IS RIDICULOUS.

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