NHTSA Complaint #11534390 — 2019 HONDA HR-V

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11534390
Vehicle 2019 HONDA HR-V
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I was making a 90 degree right turn and had turned my steering wheel the amount needed to make this turn, however, the car direction did not match the amount the wheel was turned and continued to head towards the oncoming traffic lane. I removed my foot from the gas peddle and noticed that even though the radio was still playing, the screen had gone black. A couple seconds later, the screen came back on and the car jerked into the turn, seemingly finally catching up with the steering wheel. I took the car to my mechanic and the diagnostic scan did not show any codes that matched this issue. My mechanic did note that he looked up the issue and found other reports online of the same thing happening to 2019 HR-Vs after heavy rainfall. My incident occurred 3 days after we had so much rain that flash flooding occurred. Honda corporate directed my to the dealership. The Honda dealer I bought the car (in new condition) from, stated they aren't able to troubleshoot unless the codes are there to show the issue.

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