NHTSA Complaint #11534139 — 2021 VOLKSWAGEN ID.4

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number 23V312000 (Structure) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the failure had occurred on the front driver's side and front passenger’s side doors and the doors could not be immediately opened from inside or outside the vehicle. The failure mileage was unknown. VIN tool confirms parts not available.